Shipping Policy - Paper Chasin Customs

Processing Times

• Standard Orders: 1-2 business days
• Custom Orders: 2-3 business days
• Bulk Orders (21+ items): 3-5 business days
• Rush Orders: Available for 25% additional fee

Local Delivery - Spartanburg County

• Free delivery on orders over \$100
• \$5 flat rate for orders under \$100
• Same-day or next-day delivery available
• Delivery window: [Your delivery hours]

Local Pickup

• Free pickup available at our Spartanburg location
• Available during business hours:
  • Monday-Friday: [Your hours]
  • Saturday: By appointment
  • Sunday: Closed
• Pickup notification sent via email
• Orders held for 7 days

Standard Shipping (United States)

• Orders under \$50: \$7.95
• Orders \$50-\$100: \$9.95
• Orders over \$100: \$12.95
• Delivery time: 3-5 business days
• Tracking provided via email

Bulk Order Shipping

• Custom rates based on quantity and location
• Free local delivery for bulk orders over \$500
• Special handling for large quantities
• Contact us for bulk shipping quotes

Order Tracking

• Tracking number provided via email
• Updates at key shipping milestones:
  • Order confirmation
  • Processing started
  • Shipped notification
  • Delivery confirmation

International Shipping

Currently, we only ship within the United States. International shipping options coming soon.

Shipping Restrictions

• No P.O. boxes
• No freight forwarding addresses
• Valid street address required
• Additional fees may apply for address corrections

Lost or Damaged Packages

• All orders are insured
• Report issues within 48 hours of delivery
• Photo documentation required for damage claims
• Replacement or refund processed within 5-7 business days

Contact Us

For shipping inquiries:

• Email: paperchasincustoms@gmail.com
• Phone: 864-345-0171
• Business Hours: 10am to 10pm (Monday to Saturday)
• Location: Spartanburg County, SC